FAQ - Fees, Class, Tutor, Transport, Student Progress
( Please Leave A Comment if you other questions )
Class
How many students in a
class?
Class designed allows a maximum accommodation of 15 students per primary school class
and 18 students per secondary school class. Our tutor is multiple seminar speaker that easily can handle over 80 - 200 students crowd and still deliver a powerful and meaningful presentation.
How many classes in a week
for a subject?
Each subject – one class weekly.
Why is there a student limit for each class?
This is to ensure that our tutor would be able to take care of every student in
the class.
What if the class that I want reaches the student
limit?
Once the class reaches the limit, our system would be unable to register
additional students for the class. We do suggest that you choose another class.
However, in the meantime, you can register your interest for the class you
want. If and when the class is available in future, we will inform you.
What is “Tutorial-Class”?
It’s a class designed to give extra practices for students to better cope with
the current tuition class syllabus. Designed for students who want more
practices and guidance. The class will be conducted by junior tutors and it’s
closely monitored by our Professional Tutor. The classes will be carried out bi-weekly.
Can students come for more
than 1 class?
Yes. Subject to availability of the class and an extra charge of RM 10/Class.
Is the class still on during public holiday?
Yes. Except major holidays such as Hari Raya, CNY, Deepavali and New Year day. (TTC
is closed)(Notice will be given.)
Refer to TTC Calendar. (Kindly get from reception counter)
Is the timetable constant throughout
the year?
Yes. Minor changes might occur. Sufficient notice will be given. (SMS, Classroom, Front desk, Main door entrance, Tutors announcement in class and website (Blogspot.com). )
What to do if my child is going to be absent?
He/She can temporarily replace that week’s class in
other alternative classes. Same syllabus throughout the week.
(E.g : I can’t
attend Monday class, I can temporarily attend Saturday class for replacement. )
Why there is two color in your timetable?
Red color will be classes conducted in English and Black color will be classes conducted in Mandarin. Our centre mainly offer classes conducted in English & Mandarin cater for students' needs.
Students
Progress
How you evaluate students’
progress?
TTC will have End Class Test and Progress Test to evaluate students
accordingly. TTC Internal Exam is held 2 times annually.
Does TTC provide any
homework for students?
Depending on each subject tutor. Certain subjects will require homework for
knowledge fortification.
What if my child misses the
Internal Exam?
She/he will be required to retake the exam.
Will parents receive
notification/information of tests results?
Yes. Parents would either receive a postal / SMS notification of children’s
results.
Can I check my children’s attendance?
You can check attendance via internet. The service will be available within two
weeks after you register your children. You will receive an SMS with username
and password. You will need to subscribe for this service. This service will be
free for the year 2013.
How can I know my children progress?
You can view their end class test results and internal exam results online as
per the attendance report.
You will need to subscribe for access to the service. This service is free for the
year 2013
Tutors
What are your tutor
qualifications?
Differs depending on tutor. Diploma, Bachelors and Masters is common
qualification possessed by tutors in TTC.
Does your tutor have experience
in educating students?
Professional tutors will have 4-10 years experience. Experienced in giving seminars and exam techniques all for 10-15 secondary schools students. Each seminar ranging students number 80-200. Highly experienced, packed with leadership quality plus very influential.
What is a professional tutor?
They are experienced tutors with years of PMR and SPM seminar speaker experience.
They are different because :
a) Strong prediction for PMR and SPM. Proven track record.
b) Mastered the latest marking scheme
C) Deliver presentations using sophisticated crystal clear methods without causing confusion
d) Established knowledge over popular topics which helps students to focus
e) Unique techniques for scoring in exam, enable students to deliver outstanding answer
f) Highly aware of student's common mistake in exams.
Passionate
Tutors?
They are dedicated and responsible. They
teach with heart and highly dependable as a class leader. Although they are highly skilled & influential, they humble and act modestly towards helping juniors to achieve their goals in life.
What other charges would I need to pay before starting class?
For new students, you must pay tuition fees, registration fees (RM 20) and Deposit (RM50) (Refundable) before entering class
If my children join TTC as a new students middle of a month, do I need to pay for full months fees?
No. For new students registration, fees will be pro-rate into weeks. If children coming in for 2 weeks, just need to pay half a month tuition fees. Current month notes and material will be additional printed for your children with no extra charge. ( 1 month = 4 weeks )
Do I have to pay extra for notes, practices and printed materials?
No. The monthly tuition fee is inclusive of notes & printed materials. If there are special requests from students for previous month’s notes or replacement of missing notes, charges may be levied upon students (RM15 per month per subject)
When to pay the monthly tuition fees?
During first two weeks of each TTC Calendar month.
What if my children miss tuition classes, can they refund partial tuition fees?
No. Notes and class allocated is on a monthly basis. No partial/pro-rate refund is allowed under any circumstances.
Can I pay using credit card?
No. You can either make payment in cash or cheque to “ PUSAT TUISYEN TUTOR TUTOR CEMERLANG”.
Can my children continue attending class if I didn’t pay on time?
No. Your children will be barred from entering class from the 3rd week of each TTC Calendar month if he/she fails to pay on time. A RM10 administration charge will be imposed on tuition fees paid after the 2nd week of each TTC Calendar month.
How can I refund deposit if I stopped permanently/graduate form 5?
You can submit a deposit refund form and must attach with original deposit payment receipt. Allow us 7-14 days of processing. The cheque issued either you can collect over the counter or by postal to your designated address in the form.
Does TTC provide transport
from schools to Centre?
Yes. Only for SMK Assunta, Taman Petaling, Sultan Abdul Samad and La Salle @
1-3pm. USJ Area house to USJ centre @ Evening. Kindly register your children at
our centre’s reception counter.
How much do I need to pay
for transport?
No.
From school to centre transportation is free because
it’s on a batch basis.
Yes.
If from house to centre, it is RM1-2/ one way.
Depending on distance.
When to pay the
transportation charges?
It’s on a prepaid basis. Before the 2nd week of each TTC Calendar month.
No refund allowed if transportation missed.
CONTACT OUR Friendly Customer Service Consultant @ 012-6868228 (Lim) /
012-8866787 (Koh) / 016-6512030 (Lim)
TTC's vision is to provide great tuition and education services to our nation's next generation of leaders. We are consistently improve our service, system & environment to serve our stakeholders better ( Students, Tutors, & Parents )
We have visual aids to improve their performance and grab their attention in class.
We provide personal help to student who needs help, regardless of whether it's in our job description. We lead not because of the title, we lead for who we are. We are TTC Tutors, Seniors & Alumni. We're here to serve & guide them to resolve problems.
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